Getting your questions answered
If you need help with any of the MVS products or services, this is the place to start.
Want to enroll a student into a course?
Schools, home-schools and parents who want to enroll student in MVS courses must have an account first. Visit the MVS Customer & Enrollment Management System, referred to as CEMS.
Questions about the new CEMS?
Find quick answers to many of your CEMS questions in the CEMS Best Practice Guides, located in the Quick Links to the right.
CEMS Login ID/Password Recovery
If you've forgotten your CEMS Login ID or Password, you can recover them on the CEMS homepage. Look for the Recover My CEMS Login ID/Password links in the CEMS User Login area.
A fast, reliable Internet connection is a basic requirement for taking Michigan Virtual School courses and using the myDeamExplorer® career development website. Additional requirements are listed on the Technical Requirements page.
MVS Help Desk Hours
Monday through Friday, 7 a.m. to Midnight
Sunday: 5 p.m. to 9 p.m.
Saturday: No service
If you contact the Help Desk during closed hours, your voice message will be logged and responded to during the next scheduled hours. The toll-free number for the Help Desk is 888.889.2840. Please use the Help Desk request form to contact the Help Desk electronically.